What is your return/exchange policy?

ShoeDazzle strives to provide an amazing shopping experience and superior customer service. If for any reason you are not content with your order, we gladly accept returns and exchanges for US and Canada orders within 60 daysfrom the date of shipment and in new, unused condition with the original packaging. 

  • Accessories must be returned with all pieces included and intact, and apparel must also be returned unworn, with all tags still attached. 

  • Reward points associated with the purchase will be deducted from your account if you do choose a refund. Items redeemed through the rewards program are not eligible for returns or exchanges. 

  • Store credit used to pay for an order will be returned as store credit only. 

Alaska, Hawaii: Return shipping and handling is $9. 

See How do I return an item? FAQ for more details on returns. 


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