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Frequently Asked Questions

COVID-19 Information

Will there be any delays with shipping, returns, or exchanges?

At this time, we do not anticipate any shipping, returns, or exchange delays for your orders. Given the situation, this is fluid and changes daily and weRead more...

Are packages safe to receive right now?

Based upon current information available from the CDC there is no evidence to support transmission of COVID-19 associated with imported goods and thereRead more...

Are there any changes to the return policy given current circumstances?

We know that current circumstances are not ideal, and some may not have access to printers at this time to print out return / exchange labels. Given theseRead more...

What is ShoeDazzle doing to protect the health and safety of its employees?

The health and safety of all our employees is a top priority. To facilitate the need for social distancing, we have asked employees whose role allows forRead more...